KPMG agentic corporate services

Unlock the future of corporate services with KPMG and ServiceNow


In an era where efficiency and effectiveness often define success, KPMG agentic corporate services enabled by ServiceNow is designed to transform corporate services. Leveraging ServiceNow’s generative AI platform, this technology solution aims to unlock the full potential of your enterprise value streams, providing an experience that can help to enhance both productivity and engagement.

With Corporate Services evolving from functional objectives to broader enterprise goals, organizations should be seeking to become better connected and value-driven through digital transformation and AI adoption. KPMG agentic corporate services enabled by ServiceNow helps transform corporate services, including the integration of shared services like finance, procurement, human resources and IT.

KPMG agentic corporate services will be supported by KPMG Velocity, launching later this year. KPMG Velocity is designed to help enterprises to change smarter, move faster and thrive in the intelligent economy. It brings together KPMG firms’ consulting services, technology solutions, methods, enablers and alliances within a transformative AI service delivery platform and ecosystem. 

Key features of KPMG agentic corporate services

  • Focus on value:

    Agents and people working together with the aim of delivering maximum value to the enterprise. 

  • Seamless orchestration:

    Beyond individual process automation, orchestrating value streams across functions to deliver an integrated experience.

  • User journey focus:

    Prioritizing the user moments that matter, with the aim of providing personalized end-user experience.

  • Real-time collaboration:

    AI agents enable real-time cross-functional collaboration, breaking down siloes and accelerating decision-making.

  • ServiceNow AI Control Tower:

    A centralized platform to manage, monitor, and optimize AI-driven workflows and services, enhanced by the KPMG Trusted AI framework.

ServiceNow AI agents are built on a single, enterprise‑wide platform, helping ensure seamless data connectivity with Workflow Data Fabric. By providing a single view of all workflows, AI, and automation needs, ServiceNow enables companies to easily coordinate thousands of AI agents across CRM, IT, HR, finance, and more, enabling total enterprise‑wide visibility and control. The services are enabled by agentic AI and operate across a diverse functional technology landscape.

As a ServiceNow Global Elite Partner and ServiceNow Global Transformation Partner of the Year 2025, KPMG firms are committed to developing innovative, trusted AI solutions that can complement and empower your workforce. KPMG agentic corporate services is not designed to replace people, rather it seeks to empower them with reliable AI-driven solutions they can trust, allowing your teams to meet the future of work head-on. 

Our insights and expertise

KPMG and ServiceNow

Transforming IT service management to help meet the needs of today’s digital world.

Future of Corporate Services

Is Corporate Services your untapped superpower?

KPMG Trusted AI framework

AI is transforming the world in which we live—impacting many aspects of everyday life, business and society.

Our people

Svilena Tzekova

Global Head of Corporate Services, KPMG International and Partner

KPMG in the UK

Adrian Clamp

Global Head of Connected Enterprise

KPMG International

Marie Chambers

Partner, Head of UK Global Business Services Advisory

KPMG in the UK

William Ellis

Partner

KPMG in the UK


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